Terms of Service

1. Agreement to These Terms

These Terms of Service (“Terms”) are an agreement between you and Runs For You LLC (“RunsForYou,” “we,” “us,” or “our”). They apply when you use our website at https://runsforyou.com (the “Site”) or buy our services. Our Refund Policy and Privacy Policy are part of these Terms.

You accept these Terms when you use the Site, place an order, tick the box to accept our terms at checkout, or pay for our services. If you do not agree, do not use the Site or our services.

2. Business Customers Only

Our services are sold to businesses for business use, not to consumers for personal, family, or household use. You must be at least 18 years old. If you accept these Terms for a company, you confirm that you have authority to bind it, and “you” includes that company.

3. Our Services

We provide lead generation and appointment-setting services for home-improvement businesses. A “lead” is information about a homeowner interested in a home-improvement project, including their contact details, project information and, where stated in your order, a booked appointment.

Each order is for the number of leads, type of project, and service area stated at checkout or in your written order confirmation (your “Order”). If we sign a separate written agreement with you, that agreement controls where it conflicts with these Terms.

Exclusivity: Unless your Order says otherwise, each lead is sold only to you for the project described in it.

4. Orders and Payment

Prices are shown at checkout or in your Order. Payment is due in full when you order, unless we agree otherwise in writing. Payments are processed by Stripe. By paying, you confirm that you are authorized to use the payment method.

5. Delivery and Acceptance

We deliver leads by email to the address you give us when you order, or through your client account if we provide one. A lead is delivered when we send it. You are responsible for monitoring that email address, including your spam folder, and for telling us in writing if it changes.

A lead is accepted once delivered, unless you request a replacement within 7 business days under our Refund Policy.

6. Refunds and Replacements

All sales are final and non-refundable, except as stated in our Refund Policy. Leads that meet the replacement criteria in our Refund Policy are replaced free of charge, and replacement is your sole and exclusive remedy for any lead quality issue. If we are unable to deliver leads you paid for, the Refund Policy explains your options.

7. No Guaranteed Results

We do not guarantee that any homeowner will answer, attend an appointment, hire you, sign a contract, or complete a project. Results depend on your market, pricing, follow-up, and sales process.

8. Your Responsibilities When Using Leads

• Contact homeowners promptly, within 24 hours of delivery, and only about the project described in the lead.
• Follow all laws that apply to contacting homeowners, including telemarketing, text-messaging, do-not-call, and consumer protection laws.
• Hold every license, registration, and insurance required for the work you offer.
• Keep homeowner information confidential and secure, and do not sell, share, or resell leads to anyone else.
• Give us accurate, current information, including your service area and the types of projects you want.

9. Communications, Records, and Electronic Signatures

You agree to receive emails, text messages, and calls from us about your orders and our services. Calls may be recorded for quality, training, and record-keeping. When a call is recorded, we tell you at the start of the call.

You agree that ticking an acceptance box, clicking a payment button, or confirming an order by email or text is your electronic signature and has the same legal effect as a handwritten signature. We keep electronic records of orders, acceptance of these Terms, deliveries, and communications, and you agree that these records may be used as evidence of those events.

10. Payment Disputes

If you have a concern about a charge, contact us at hello@runsforyou.com before contacting your bank or card issuer. We reply within 2 business days and resolve eligible issues under our Refund Policy. A chargeback does not replace that process.

If you dispute a payment, we will share our records with our payment processor and your card issuer, as described in our Privacy Policy, and we may pause deliveries on your account while the dispute is open. Disputing a charge does not cancel your obligation to pay for services we delivered.

11. Acceptable Use of the Site

When using the Site, you agree not to provide false information, use the Site for any unlawful purpose, attempt to gain unauthorized access to the Site or any connected system, transmit harmful, offensive, or disruptive content, or impersonate any person or business.

12. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, belongs to RunsForYou or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from it without our prior written consent.

13. Disclaimer of Warranties

Except for the replacement guarantee in our Refund Policy, the Site and services are provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be uninterrupted, error-free, or secure.

14. Limitation of Liability

To the fullest extent permitted by law, RunsForYou is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities, arising out of or related to the Site or our services. Our total liability for any claim will not exceed the amount you paid us in the 12 months before the claim.

15. Indemnification

You agree to indemnify, defend, and hold harmless RunsForYou and its owners, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from your use of the Site or services, your contact with homeowners, your work for them, your breach of these Terms, or your violation of any law or third-party right.

16. Suspension and Termination

We may suspend or end your access to the Site or our services if you breach these Terms, misuse leads, or while a payment dispute is open. Ending your services does not entitle you to a refund, except as stated in our Refund Policy. Sections that by their nature should continue, including payment, payment disputes, disclaimers, limitation of liability, indemnification, and governing law, survive termination.

17. Governing Law and Disputes

These Terms are governed by the laws of the State of New Mexico, without regard to its conflict of law rules. Before filing any legal claim, you agree to contact us at hello@runsforyou.com and try to resolve it informally for 30 days. Any legal action arising under these Terms must be brought exclusively in the state or federal courts located in New Mexico.

18. Changes to These Terms

We may update these Terms from time to time. The version in effect when you placed an Order applies to that Order. Changes apply to Orders placed, and to use of the Site, after the “Last updated” date above.

19. General

These Terms, our Refund Policy, our Privacy Policy, and your Order are the entire agreement between you and us about our services. If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. Nothing in these Terms limits any rights you have under laws that cannot be waived by agreement.

20. Contact Us

If you have questions about these Terms, contact us at:

Runs For You LLC
Email: hello@runsforyou.com